Account Success Representative

Job description

ScentAir delivers billions of lasting impressions for customers around the globe every year. Our cutting-edge scent delivery solutions are tailored for diverse business environments, including restaurants, health care offices, airports, senior living facilities, apartment and multi-unit housing, retail stores, real estate (both commercial and residential), and health clubs and spas. The potential applications are truly limitless! We are the pioneers and innovators in the field, and are proud to be the global leader in Scent Marketing! Our impressive roster of clients features industry giants such as Disney World, Sea World, IHG, Aria Resort and Casino, MGM Grand, Marriott, Hilton, Winmark Brands, Westin Resorts, and Greystar Properties, among many others. Account Success Representative This position coordinates and executes proactive outbound call and email programs to ensure successful customer onboarding, account setup, and long-term satisfaction. The Account Success Representative (ASR) verifies that new and existing customers are properly set up, fully understand the value of their ScentAir products and services, and resolves any uncovered issues that may impact account success...