Outlet Supervisor

Job description

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive —bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary: Maintain knowledge of Micros POS system including setup & maintenance Driving Customer Service Standards Demonstrates operational agility based on the needs of the business Achieve company goals for processes and programs Provide direction and guidance to associates to ensure efficient and effective floor operations, customer service, coverage, and execution of visual standards Assist F&B Manager and Executive Chef and oversee shipping & receiving of food & beverage related items. Provide direction and guidance to associates to ensure efficient and effective operation of the stock room and product flow...