Banquet Captain

Job description

Overview Opportunity: Banquet Captain: Assist leading banquet staff during assigned functions, ensuring colleagues perform in accordance with established guest service standards. Set up banquet rooms, serve food and/or beverages, and help lead the staff at the direction of management. Potential Career Path: Assistant Banquet Manager – Assistant Restaurant Manager – Banquet Manager Essential Job Functions: - Check Banquet Staff’s Event Orders to ensure that all information is accurate. - Set up banquet room as instructed by management, and check room set-up to see that Banquet Event Order directions are completely followed. - Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet. - Replenish beverages and food items as necessary, and check with guests for overall satisfaction. - Act as point of contact for group representatives when management is not present. - Communicate all Banquet Event Order changes to catering or convention services office and affected departments. - Coordinate with banquet colleagues on set-ups, changes and time schedules for all functions. - Inspect banquet areas at end of function t...