Dental Treatment Coordinator

Job description

Treatment Coordinator / New Patient Coordinator (Opportunity to Grow into Office Manager) Location: Walnut Creek, California: Employment Type: Full-Time (Monday–Friday, 8:30 AM – 5:00 PM; occasional late consultations) Salary: Starting at $30/hr (higher based on experience) + performance-based bonus Role Overview: The ideal candidate will: - Act as the first point of contact for new patients, ensuring a seamless experience from lead to consultation. - Present treatment plans and financial options confidently, handling high-value cases ($10,000–$50,000+). - Manage patient follow-ups, appointments, and scheduling efficiently using our CRM and Open Dental. - Collaborate with doctors during patient consultations and take ownership of closing treatment plans. - Provide solutions for patient financing via third-party providers (Proceed, Cherry, CareCredit) - Exhibit empathy, professionalism, and strong communication while maintaining a high conversion rate. Requirements: This role is ideal for someone with: - 1+ year experience as a dental treatment coordinator (experience in office management is a plus but not required). - Strong sales aptitude and comfort presenting high-value treatmen...