Member Financial Specialist

Job description

Overview At Groups, we know recovery is possible – and no one should have to do it alone. As a Counselor, you’ll lead dynamic group therapy sessions and be a vital part of our member-centered care teams. You’ll work in a mission-driven environment where compassion, integrity, and human connection drive real transformation. We’re more than a treatment provider – we’re a recovery community. Join us as we change the future of addiction healthcare. If you believe in recovery, harm reduction, and member-centered care — this is your place. As a Member Financial Specialist, you will play a key role in building a new, centralized team of dedicated member access resources at Groups, working directly with our members to navigate questions and solve problems on eligibility, benefits, payment plans, and more. The member access function will ensure patients have a clear and consistent understanding of their financial standing, enable industry-leading responses to member financial needs, enable clean claims rates from the start of the member’s care, enforce clear guidelines on payment policies, and help ensure that care is affordable and accessible for each member. You will also perpetuate the o...