Patient Appointment Scheduler

Job description

Description As the first person the patient interacts within the practice, projects a positive image (Smile, warm, caring tones, introduces self) and identifies needs and expectations by providing excellent patient service. #OTX Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned. Key Functions: · Provides excellent customer service to patients by listening and appropriately serving patients. · Contributes to an overall positive work atmosphere through actions and attitude. · Answers phones in a friendly, professional manner. · Relays relevant information to the appropriate internal staff. · Follows practice procedures for appointment entry, scheduling and rescheduling appointments. · Follows practice procedures for clinical messaging in the EMR/EHR. · Works online appointment requests as delegated by Manager. · Participates in office meetings and educational activities. · Maintains work area in neat and orderly manner. · Complies with HIPAA procedures. · Other duties as assigned. Requirements: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisf...