CUSTOMER SERVICE/SERVICE BOOTH CLERK

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. - Gain and maintain knowledge of products sold within the departments and respond to questions and make suggestions about products. - Report pricing and scanning discrepancies to the appropriate manager. - Process customer transactions quickly, accurately, and efficiently. - Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures. - Communicate new and on-going special programs and promotions to customers. - Handle funds, coupons, tenders, etc. according to company policy. - Maintain an awareness of inventory/stocking conditions to capture ordering system integrity (inclu...