Network Technician (Jr. Level)

Job description

Company Description 17-month Contract Pay Rate: $19/hr DOE: Korean Bilingual: Work Hours: Day Shift (7:00am to 7:00pm) - Schedule 1: Sunday–Tuesday and every other Wednesday - Schedule 2: Thursday–Saturday and every other Wednesday Job Description: This technician will work closely with the Network Team to actively perform network monitoring, provide 1st level troubleshooting to network issues, escalations to network team, communicate with internal teams about alerts/issues, participate in network issues resolution as needed, perform network audits, and occasional support the network team for projects execution during night change windows. We are looking for someone who can follow SOPs, has the right work attitude, willing to help others, sense of responsibility, passion for networks, and desire to learn. - Proactive network monitoring and first level of support to network incidents for night shift. - Proactively work with Network Engineers and Cable Technicians on network incident prevention and service restoration. - Basic troubleshooting, escalation to network team within SLA, keeping up with communication until resolution. - Network equipment configuration, and replacement of f...