Curbside Express Lead

Job description

Job Summary Curbside Express Leads are key players in in our stores’ success. They make sure our Curbside Express orders are fulfilled quickly, accurately and with a smile. They also provide unparalleled guest service and support the Asst. Guest Service Team Leader. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you. Job Description: - Experience Required: 0 to 6 months - Experience Desired: Customer Service Experience; 1-3 years in a service-oriented environment, and be comfortable with technology. Additionally, experience leading others is desired. - Education Desired: High school diploma or equivalent - Lifting Requirement: Up to 50 pounds - Age Requirement: At least 18 years of age Job Responsibilities: - Administer Team Members'; workload, conduct guest transactions at curbside, communicate discrepancies and help bag and store orders. - Provide customer service that exceeds requirements for both internal and external guests. - Understand all guest ser...