Plumbing Inside Sales

Job description

Job DetailsJob Location: Wilmington, NC 28405Position Type: Full TimeJob Shift: DayJob Description – Plumbing Inside Sales The Plumbing Inside Sales role is focused on driving sales growth and supporting customer satisfaction by providing responsive and knowledgeable assistance to assigned accounts and the Outside Sales team. This position plays a key role in developing strong customer relationships, processing orders accurately, coordinating with internal departments, and ensuring accounts receive timely information and solutions. Job Duties: Partner with Outside Sales representatives to service assigned accounts by processing orders, preparing quotes, and providing timely product and pricing information. Manage customer inquiries via phone, email, or other communication channels; ensure prompt follow-up and resolution. Utilize electronic and published catalogs to source product information, pricing, and availability for customer needs. Proactively identify opportunities to increase sales through cross-selling, up-selling, add-on sales, and promotion of new or seasonal products. Coordinate with Purchasing, Logistics, and Warehouse teams to ensure timely delivery, product availabil...