Order Fulfillment Support - Back up Driver

Job description

Description Location: Gravely Auto: 820 Daniel Rd., Axton, VA 24054 Monday through Friday 8am - 5pm Position Overview: The Order Fulfillment Support role is a dynamic position that may encompass a range of responsibilities to ensure the smooth and efficient operation of order fulfillment processes. This role may involve performing one or more specific duties depending on location and size including clerical support, customer relations, and dispatch operations . Key Responsibilities and Essential Job Functions 2. Customer Relations – Internal and External 3. Dispatch Operations 4. Shipping 5. Continuous Improvement 6. Safety 7. Perform Other Duties as Assigned - Clerical Support - Assist in general administrative tasks, including data entry and filing. - Communicate with relevant departments regarding outstanding workorders or invoice issues. - Interact with customers during order pickups, accepting payments and applying them to corresponding invoices. - Efficiently process transactions and locate/prepare ordered parts for a seamless pickup experience. - Provide excellent customer service, addressing inquiries or concerns promptly. - Collaborate with other team members to ensure eff...