Parts Coordinator

Job description

How You Will Make an Impact The Parts Coordinator is responsible for processing parts orders, keeping track of inventory levels and ordering additional merchandise as needed to meet the needs of the company and its customers. The Nuts and Bolts: - Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs - Receives orders via telephone, email, Sales Force, and other forms from customers, ensures accuracy and completeness of orders - Follow up with customers and/or vendors on all customer orders, phone calls and inquiries - Verify the correct source, price, current availability, and lead-time of the requested part - Review and update open order report to ensure accuracy - Provide assistance with warehouse responsibilities such as ordering, receiving, stocking, inventory, and record keeping; suggest product changes, additions and stocking levels - Organize all inventory locations and storage points to ensure inventory is easy to locate and identify for accurate and rapid placement and pulling - Return all non-stocking parts are returned to vendor and all refunds/credits are applied for and processed in a timely f...