Resident Service Agent

Job description

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Resident Service Agent Main duties of role: To provide a warm and courteous welcome to all residents and visitors To actively engage with residents, visitors, colleagues, and contractors to provide a seamless experience for residents To co-ordinate day-to-day operations ensuring quality and service delivery always meet and exceed resident’s expectations To anticipate residents’ needs by engaging and asking questions to understand those needs to be able to adapt services to those needs when required Assisting residents moving into their apartment and completing apartment and appliance inductions as required Supporting residents w...