Service Writer

Job description

Benefits: At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. - Company parties - Competitive salary - Employee discounts - Flexible schedule - Free uniforms - Opportunity for advancement - Training & development - Tuition assistance Responsibilities: The purpose of this position is to enhance the retail sales and profitability of a store through coordinating and scheduling automotive repair service transactions and responding to related customer service issues. - Develop and present estimates, source parts and sell jobs to customers - Interpret inspection results (working with Technician) and present results to customers - Oversee the processes of work order preparation and scheduling - Respond to customer service concerns and problems - Act in a store management capacity as needed on day-to-day operational activities - Enhance the effectiveness of Human Resources and quality of service through providing training to service providers - Monitors and control facility and asset utilization - Enforce compl...