Patient Access Assistant-Float - Apple Hill - Days

Job description

Full time (40 hours weekly) Monday - Friday Days/Evenings: General Summary: Works under direct supervision. Represents the System in a professional manner, using good customer service practices in the performance of the following duties: Inpatient admissions, Registration, Patient Arrival, and Kiosk support. Performs a variety of functions including, but not limited to; pre-service outreach to patients, greeting all customers with a warm and personal greeting, promotion and support of self-service tools, interviewing, preparing admitting and other related forms, assigning rooms for inpatients (as appropriate), monitor waiting areas, and preparing information and charges for billing purposes. Also performs a variety of functions related to cashiering and insurance verification. Duties and Responsibilities: Essential Functions: - Conducts patient interview to collect accurate financial, biographic and demographic information for admission or registration. - Explains financial requirements to the patient or responsible party and collects deposits or deductibles as required. Explains insurance coverages and requirements for precertification/preauthorization, as applicable. - Prepares p...