General Manager (De-railed Diner)

Job description

As the General Manager of Derailed Diner, you will be responsible for the overall operations of the restaurant, including staffing, training, financial management, customer service, food quality, and maintaining a positive work environment. You will ensure that the restaurant runs efficiently, meets company standards, and provides excellent customer service to all guests. This position is open to relocation. Key Responsibilities: Leadership and Team Management: - Lead and manage a team of employees to ensure a high standard of performance and customer service. - Hire, train, and develop staff members, ensuring they adhere to restaurant policies and procedures. - Conduct regular performance evaluations and provide constructive feedback to employees to help them improve and grow. - Foster a positive and supportive work environment that promotes teamwork, high morale, and retention. - Develop staff schedules, ensuring that shifts are appropriately covered and labor costs are managed effectively. Customer Service Excellence: - Ensure that all customers receive exceptional service, responding to their needs in a friendly and timely manner. - Handle customer complaints or issues effectiv...