Content Operations Coordinator

Job description

You know that bit where every company says theyre changing the world? Yeah, it can feel a little forced. But we like to think our story actually has some realness to it. Our story begins with Shadi Bitar and Ninos Malki, who came to Sweden from Syria as kids and discovered that books could be a bridge - helping them learn the language, understand the culture, and explore new worlds. A thought emerged, what if everyone could have that? And just like that, Nextory was born - your all-access pass to read, listen, and discover new perspectives without limits. And now, we're on a quest to find a Content Operations Coordinator. Let us tell you about the role Behind every audiobook or ebook in our app is a system that makes it all work. As a Content Operations Coordinator, youll help keep that system running like a well-written plot: solving content mysteries and making sure our ever-growing library of stories lands perfectly in the hands (and ears) of our users. Some chapters of your daily story might include: Monitoring and responding to content-related questions through our content support channels Troubleshooting content problems, identifying root causes, and solving issues whenever p...