Rush Rewards Supervisor

Job description

Summary: Responsible for supervising and overseeing shift operations of the Rush Rewards. Create a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount. Serve as a dynamic, positive leader, while fostering teamwork, team member morale, motivation and open communication. Engagement Expectations: We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: - Smile, display energy and open body language - Proactively greet team members and guests, initiating interaction to provide service - Always use a positive parting remark to end the conversation Qualifications: - Supervise shift operations of Rush Rewards - Assists in marketing operations including and not limited to scheduling, staffing, greeting, etc. - Collaborates with other marketing leadership assisting with scheduling and staffing - Responsible for ensuring an environment that promotes positive guest relations to increase loyalty, by oversight of the management of all operations of Rush Rewards. - Supervises the Rush Rewards Ambassadors and provides effective...