Operations Training Manager - BWW GO

Job description

The Operations Training Manager leads company and franchise new restaurant opening (NRO) preparation and execution in collaboration with restaurant management and multi-unit operators. The role coordinates with essential support departments for pre/post opening needs and success. The Operations Training Manager also maintains partners with restaurant management and multi-operators regarding long-term restaurant performance. Pre-opening Responsibilities: - Supports Manager of NROs and restaurant-level managers with pre-opening logistics: training materials, uniforms and Pre-Opening Training Kit - Participates in weekly BWW GO Open Strong preparation calls with restaurant management team - Communicates NRO training plan and agenda and coordinates scheduled NRO training sessions with company and franchise leadership teams - Coordinates the recommended opening inventory pars and delivery timeline with restaurant management Training Week Responsibilities: - Executes NRO training plan - Observes and assesses performance of restaurant team during training sessions on skill, accuracy, development, understanding and application of learned skills • Leads train-the-trainer (TTT) session with...