Customer Service Specialist (Dayshift)

Job description

Overview Job Title: Live Chat Customer Service Specialist Location: Dublin (Office-Based): Job Type: Permanent, Full-time (40 hours/week) Working hours: All candidates need to be flexible and able to work anytime between the following hours :- Monday-Sunday 5am - 10pm Please be advised: During your first 12 weeks of your start date, no holidays will be approved. Salary: €16.00 per hour (€33,280 base) Are your fingers a blur on the keyboard? Can you make a customer smile using just text? Join Teleperformance, a fast-paced, high-energy contact centre delivering world-class support for global brands. We are currently looking for tech-savvy, lightning-fast Live Chat Specialists to join our Dublin office. If you love the thrill of managing multiple chats and solving problems in real-time this is the role for you. (Target Start Date: May 2026) What You Will Be Doing: Forget the traditional call centre script. As our Live Chat Specialist, you are the digital face of our brand. - Multitask like a pro: Handle multiple inbound live webchats simultaneously while maintaining high-quality responses. - First-Contact Resolution: Be the detective who gets to the bottom of customer queries and solv...