Income Services Officer Lateral Move

Job description

#internal #LI-DNI Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Lateral Movers). Income Services Officer - Lateral Move Permanent: Grade B - £28,598 - £34,434 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 32 hours per week: The Rent Service is part of the Digital and Customer Services Division of Birmingham City Council and has significant responsibilities for income collection to the Housing Revenue Account. We are responsible for the collection of £268 million housing rents and also have responsibility for the recovery of former tenancy debt and Housing Benefit Overpayments for Local Authority tenants. Our purpose is to maximise the collection of rent by providing our tenants with advice and support in order to prevent rent debt. We aim to promote self-sufficiency and identify vulnerable tenants at an early stage, We promote and maintain a strong payment culture and maximise income through receipt of relevant welfare benefits. You will be based within the Birmingham City Council Rent Service, working on an agile basis part at an office and part remotely dependent on the needs of the...