Registrar Communications Specialist

Job description

Title: Registrar Communications Specialist Division: Provost's Office: Department: Registrar's Office: FLSA Status: Exempt: Salary Range: Annual Salary: EEO Job Group: 2 E2: Position Summary: Primary communications contact for the Registrar’s Office by serving as the main point of contact for inquiries to the office email account. This position will assist with all office publications and maintain the Registrar’s Office website. Duties/Responsibilities: Keep updated on all university policies and procedures applicable to students, university employees, and external constituents who may contact the Registrar’s Office. This includes, but is not limited to, processes and procedures related to academic records and transcripts, academic programs and course offerings, online/special programs and agreements, registration and schedule changes, refund and drop deadlines, myUSI/Self Service and other software applications, grades and grading policies, graduation requirements and degree conferral, and more. Monitor Registrar’s Office email inbox, interpret applicable university policies relating to correspondence, apply rules to specific requests, and tactfully and professionally represent th...