Airport - Rental & Return Agent
Budget Rent a Car, UAE · College Park, Georgia, US
Description Budget Rent a Car of Atlanta is currently hiring for a Customer Service Agent at our Hartsfield Airport location to work 2nd shift (3pm-11pm). Qu...
Job description
Description Budget Rent a Car of Atlanta is currently hiring for a Customer Service Agent at our Hartsfield Airport location to work 2nd shift (3pm-11pm). Qualified candidates must be flexible to nights and weekends. We offer competitive pay, paid vacations, paid holidays, paid personal days, incentive bonuses, cash bonuses for perfect attendance, and a 401K. Requirements: Responsibilities: - Greet customers using standard dialogue - Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc. - Perform vehicle exchanges and extensions - Monitor traffic control - Inspect incoming vehicles for new damage - Report damages to on-duty supervisor - Scan returning vehicles back into system - Provide computerized receipt to customer - Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc. - Support a team environment by assisting other agents and/or other areas when needed Desired Qualifications: - Knowledge and use of computerized systems - Intermediate proficiency in Microsoft applications - Retail and sales experience - Previous experience working in an outdoo...