Global Process & Data Manager - Service (m/f/d)

Job description

Knauf stands for opportunity. This exciting role offers you the ideal opportunity to begin and further develop an impressive career within a values-driven culture. As a global building materials manufacturer with 43,500 employees in 90 countries , we offer diverse opportunities to ambitious talent. We value every contribution and are committed to creating a safe and inclusive work environment with the aim of developing sustainable solutions for a better future . Knauf Digital GmbH is proud to be a part of the Knauf Group. With a long-standing tradition, and a growing international presence, we are seeking dedicated individuals to help us achieve our long-term vision. Can you say ‘yes’?: Is respectful and appreciative interaction within the team a given for you? Do you always put the customer at the center of your actions? Do you consider the future and upcoming generations in your actions? Do you strive for personal and professional growth? What you'll do: Own and evolve global service processes and data across Salesforce Service Cloud, Genesys and SAP Set and steer the end to end roadmap aligned with our contact to closure transformation program Translate customer and service repr...