Service Coordinator (m/f/d) - BU NewTech

Job description

Service Coordinator (m/f/d) - BU NewTech NewTech stands for next-generation technologies and new markets. To ensure our electrified and hydrogen-based solutions succeed globally, service must be designed as a core value driver from day one. As Service Coordinator, BU NewTech, you will play a pivotal, build-up role at the interface between Business Unit NewTech and Business Unit Service. You will define, establish and scale the global service strategy for NewTech products, ensuring service readiness globally throughout the entire product lifecycle. You will also be responsible for the service specialists of NewTech (or similar). You will act as the single point of contact for all service-related topics from a NewTech perspective, embedding service into product development, market entry and go-to-market decisions - while leveraging the existing global service organization as a strategic partner. Key activities include: - Design, own and continuously develop the global service strategy and concepts for NewTech products in cooperation with relevant stakeholders from BU Service and BU NewTech, ensuring our aspired customer experience and growth ambitions - Translate product, market and...