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Service Owner SaaS-Applikationen (m/w/x)

Liebherr Group · DE

At Liebherr-IT Services GmbH, we value the development of individual and entrepreneurial needs and therefore live the flex office: We work in a hybrid model...

Job description

At Liebherr-IT Services GmbH, we value the development of individual and entrepreneurial needs and therefore live the flex office: We work in a hybrid model with flexible working hours - both on site and mobile Internal title: Service Owner (m/w/x): Creating passion: your responsibilities: - End-to-end responsibility for defined SaaS applications throughout the entire lifecycle - Ensuring availability, performance, security, and compliance - Definition, monitoring, and adherence to SLAs and KPIs - Close collaboration with business departments - Participation in contract negotiations and cost management - Ensuring updates, patches, and functional enhancements Contributing your strengths: your qualifications: - Completed degree in (business) informatics or a comparable qualification - Several years of experience in the operation or management of SaaS applications - Good knowledge of IT service management (e.g., ITIL 4) - Experience in working with cloud and SaaS providers - Independent and self-reliant working style - Solid German and English skills, both written and spoken Freiraum nutzen: Ihre Vorteile: As an internationally successful family business, the Liebherr Group offers you...