Customer Success Manager

Job description

About CodeHS CodeHS is a comprehensive platform helping K-12 schools teach computer science. We provide curriculum, professional development, and a full software platform. CodeHS is used by millions of students and thousands of schools and districts around the US and the world. Mission: The mission of CodeHS is to empower all students to meaningfully impact the future. We believe that in the 21st century, coding is a foundational skill, just like reading and writing. That’s why we say: Read, Write, Code. Coding and computer science are essential skills for students to learn and schools to teach. About the role: CodeHS is looking for an Customer Success Manager to help manage school implementations and onboarding. You will get a chance to work closely with educators and schools to facilitate teaching coding to students all over the world. What you'll do: - Handle questions from customers of CodeHS - Onboard new customers to CodeHS and learn about their needs to provide informed recommendations on using the product - Work with teachers and administrators on CodeHS implementation, ensuring they are successful in using the platform - Manage customer accounts throughout the school year...