Load Control Customer Service Agent (Internal AZ)

Job description

Pacific Aviation is hiring experienced Weight and Balance team members to perform Load Control at San Francisco International (SFO) to support secure and efficient aircraft operations. This is a part-time position, ideal for candidates who are detail-oriented, safety-conscious, and thrive in behind-the-scenes aviation roles. As a Weight and Balance Load Controller, you’ll play a critical role in coordinating weight and balance, preparing documentation, and ensuring that flights depart safely and on schedule. Requirements: What You’ll Do: - Coordinate with Centralized Load Control (CLC), ramp staff, and cargo teams to support safe and timely flight departures - Calculate estimated zero fuel weight (EZFW) and transmit to flight dispatch - Prepare and review flight documentation (checklists, logs, UCM telexes, etc.) - Verify cargo documents, loading instructions, and notify teams of errors or updates - Communicate last-minute changes (LMCs) to the cockpit crew and adjust load sheets accordingly - Track and report weight discrepancies or fuel impacts that affect ZFW - Uphold safety standards and loading principles based on load category and flight destination - Maintain accurate record...