Customer Experience Success Manager

Job description

Company Description Join the Alto-Shaam Team: Virtually Tour our Facility: https://app.cloudpano.com/tours/piGHjskWR: Whether you're just beginning your career or have years of assembly experience—you've come to the right place. Working at Alto-Shaam means you’re part of a passionate team of people all working together towards one common goal. We want you on our team, because you believe in getting better every day. That kind of continuous improvement is what leads to promotions, pay raises, and company-wide innovation. Since 1955, Alto-Shaam has pioneered industry-leading foodservice equipment that anticipates and responds to industry needs. Our solutions have helped generations of foodservice professionals enhance their menus while providing a greater return on their investment. Job Description: The Customer Experience Success Manager leads continuous improvement of the end-to-end customer experience journey across the customer lifecycle. This role identifies friction points, uses customer and business insights to drive meaningful improvements, and partners cross-functionally to create a more seamless and proactive customer experience. The role also leads the Customer Experience...