Delivery Operations Manager

Job description

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Delivery Operations Manager at Via, you play a huge role in making these goals a reality on the ground. You will serve as the critical bridge between our commercial and technical teams as we launch transformative public transit services around the world. You will be responsible for the technical configuration and delivery of TransitTech products, collaborating with a variety of teams at Via to ensure every partner gets a world-class system tailored to their needs. In this role, you'll get your hands on every corner of Via's product ecosystem, becoming a go-to resource across the org for commercial teams, engineers, product managers and more. What You'll Do: - Build and execute rigorous test plans across a wide variety of platforms (iOS, Android, web, and more), holding the bar high on quality and user experience. - Ensure real-world scenarios and user expectations are accurately simulated before launch – because what goes live is what real riders experience on the ground. - Be the c...