Client Support Administrator

Job description

Working hours: 35 hours per week, Monday to Friday Duration: Permanent: Location: Newcastle: About the role: Lycetts , who are proudly part of Benefact Group , are looking for a Client Support Administrator to join our Financial Services team in the Newcastle office. As a Client Support Administrator , you’ll play a key role in delivering exceptional service to both our Financial Advisers and our clients. Your focus will be on providing efficient, accurate, and proactive administrative support to ensure a smooth client journey. Why join us?: Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes. What you'll be doing: As a Client Support Administrator, you will be focussed on providing high quality support to our team of Financial Advisers. Managing new business administration in line with internal procedures and agreed timeframes, including data entry, issuing acknowledgements, and following up on outs...