Director of Customer Analytics

Job description

At Liberty, we strive to maximize our impact and exceed goals by investing in our teammates to deepen our relationships in the workplace and communities we serve. We take pride in promoting a socially responsible and sustainable future through initiatives and investment. SUMMARY OF THE JOB: The Director, Customer Analytics, will be responsible for the advancement of customer analytics to inform impactful execution and drive business growth by understanding, measuring and predicting Customer behavior throughout the financial product purchase life cycle. The role will leverage disparate data sources to analyze and provide actionable insights supporting business decisions, which will require a hands-on data management attitude, intellectual curiosity, and problem-solving skills to turn data into business recommendations and actions. This role will also act as a consultative thought leader to solve business questions across different lines of business, requiring a strong sense of partnership with cross functional leaders and technology. The role will also be responsible for supporting our customer commitment to grow meaningful and valuable customer relationships. Specifically, this rol...