Major Incident Manager with German

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your role: You take the lead when critical incidents arise, guiding teams through fast, structured, and coordinated responses. In this role, you ensure that major outages or security threats are managed efficiently, communication flows clearly, and resolutions are achieved as quickly as possible. Your work has a direct impact on business continuity and helps teams continuously improve how they respond to high‑pressure situations. Your tasks: Provide training and awareness programs to enhance incident response capabilities. - Identify and classify major incidents requiring immediate intervention. - Develop and maintain response plans tailored to high‑severity situations. - Lead and facilitate major incident bridge calls with all relevant stakeholders. - Communicate timely updates and e...