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Administrative Associate - Breast Clinic

Beth Israel Lahey Health · Needham, Massachusetts, US

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Under the direction of the Dire...

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Under the direction of the Director, Outpatient Clinics provides administrative support to the outpatient specialty clinics. Verifies insurance eligibility, benefits, referral and authorization requirements for the Clinics. Ensures all exams requiring a Prior Authorization and/or Referral are coordinated through the appropriate insurance provider or intermediary, and documents in electronic medical record. Requires knowledge of CPT codes and ICD-10 codes. Provides administrative support for physicians by answering and screening telephone calls, and taking accurate messages. Schedules patient surgeries, coordinating and communicating with other hospital staff as needed. Types correspondence, manuscripts and documents that may require complex formatting. Checks in patients in CCC as needed. Schedules office appointments and imaging exams as necessary. Manages physician billing as needed. Provides support to Department Chief or higher level surgeon or physician. The highest regard for patient confidentiality is an expectation at all times. Acts in a professiona...