Associate Technology Support Administrator

Job description

Title: Associate Technology Support Administrator Department Org: IT Personnel - 108790 Employee Classification: U8 - Classified Exempt Salaried FT Bargaining Unit: Professional Staff Association: Primary Location: MC AD: Shift: 1: Start Time: 8:00 a.m. End Time: 5:00 p.m. Posted Salary: Float: False Rotate: False: On Call: True: Travel: False: Weekend/Holiday: False: Job Description: Working as an Associate Technology Support Administrator, this position is responsible for maintaining and supporting computer systems across the University. The employee plays a pivotal role in supporting technology needs for faculty, staff, researchers, and/or students. Other job duties include diagnosing and troubleshooting computer related problems including hardware and software issues; provide technology support by fixing and imaging machines and installing software; and answering computer-related questions. Minimum Qualifications: Required o Bachelor’s degree or an Associate degree with 2 years of relevant experience o Have a good working knowledge of Windows operating systems and MS Office software suite o Experience with hardware and software troubleshooting o Experience with wireless network...