Human Services Assistant III
Virginia Department of Social Services · Chatham, Illinois, US
Title Description- Human Services Assistant III represents the specialist level in the occupational group for Human Services Assistants. Employees serve as t...
Job description
Title Description- Human Services Assistant III represents the specialist level in the occupational group for Human Services Assistants. Employees serve as the initial point of contact for clients seeking benefits and/ or services and screens clients for benefits and services. General Work Tasks (Illustrative Only) – - Screens clients for benefits and services; - Interviews clients and explains programs, services, policies and procedures; - Assists clients with applications; - Evaluates and approves agency providers; - Researches information; - Serves as initial point of contact for applicants; - Interviews applicants for benefits and/or service programs; - Provides information regarding various programs and benefits, general eligibility requirements, policies and procedures; - Assists clients with completing applications and performs initial screening of applications; - Provides information to clients seeking services and directly makes referrals for services; - Researches a variety of databases to obtain and/or verify information needed to process applications; - Maintains logs of client documentation received; - Schedules and coordinates appointments for clients to meet with ben...