Service Project Manager Network Control Service

Job description

The opportunity Are you passionate about delivering outstanding service while managing complex projects and building strong customer relationships? We are strengthening our Network Control Service team and are now looking for an experienced Service Project Manager to join us in Västerås. As a Service Project Manager within Network Control Service, Europe, you will be responsible for multiple Network Manager SCADA service projects. You will act as the key link between customers, internal teams, and external partners, ensuring high-quality service delivery, commercial excellence, and long-term customer satisfaction. This role offers a dynamic, international environment with close collaboration across the global Hitachi Energy organization. How youll make an impact Act as Single Point of Contact for assigned customers, ensuring their needs are understood and addressed Lead and deliver service projects with full responsibility for scope, schedule, cost, resources, and quality Manage commercial aspects of customer contracts, including planning, risk management, opportunities, and add-on sales Drive continuous improvement initiatives to enhance customer experience and system performance...