Senior Benefit Coordinator
NFP · Cleveland, Ohio, US
Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and pr...
Job description
Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com. Summary : This support role assists account management teams with administrative tasks and daily client service. The Senior Benefit Coordinator inputs data into spreadsheets and presentations, takes meeting notes, participates in projects and training, helps with onboarding new staff, supports junior coordinators, and aids in developing best practices. Essential Duties and Responsibilities: Client Support and Communication: - Assist team in answering administrative questions from clients (i.e. ID cards, claim processing, membership, general benefit information). - Assist in coordinating client mailings, communications or packets related to Open Enrollment, as directed by the Account Manager. - Assist Account Managers with implementation of new business, and group applica...