Training & Development Analyst

Job description

General Summary The Training & Development Analyst is responsible for supporting the end users of LAIKA’s technical systems and tools and ensuring adoption and consistent use across the studio . This position works closely with the Sr Technology Engagement & Development Manager to develop and deliver training and technical support for a variety of in-house and third-party systems across all departments . Job Functions: - Gather requirements for proposed new technology; conduct “story mapping” sessions with users and create actionable user stories for developers. - Assist pipeline engineers in new product development designs and workflows. - Develop and deliver presentations for new product rollouts and significant feature updates for existing products. - Document workflows and identify training needs for production teams to build expertise in LAIKA’s tools. - Conduct testing of new tools and verifications on new operating systems and collect feedback from other testers. - Report and track bugs and system issues to developers and develop communications for users about known issues and/or outages. - Work with the Sr Technology Engagement & Development Manager to create rich, web-base...