Onboarding Manager

Job description

Job Description Purpose of the role: To support Wholesale Onboarding with day-to-day processing, reviewing, reporting, and issue resolution. Accountabilities: - Support with day-to-day Wholesale Onboarding initiatives including KYC processing, reviewing (which can include Quality Checking), reporting, trading and issue resolution. - Collaboration and engagement with clients/front office to gather Customer Due Diligence information/evidence in order to onboard or refresh a clients KYC in line with documented policy. - Collaboration with teams across the bank to align and integrate Wholesale Onboarding processes. - Identification of areas for improvement and providing recommendations for change in Wholesale Onboarding processes. - Development and implementation of Wholesale Onboarding procedures and controls to mitigate risks and maintain operational efficiency. - Development of reports and presentations on Wholesale Onboarding performance and communicate findings to internal senior stakeholders. - Identification of industry trends and developments to implement best practice in Wholesale Onboarding. - Participation in projects and initiatives to improve Wholesale Onboarding efficienc...