Scheduling and Patient Services - General Pediatrics, Albany

Job description

Department/Unit: HBD - General Pediatrics Work Shift: Day (United States of America) Salary Range: $46,215.00 - $60,080.00 - Assist all patients that report to the front check in desk. - Greet patients in a prompt, courteous and professional manner. - Interact with a diverse patient population. - Utilize the electronic medical record to maintain patient records via registration process and scan functionality. - Update insurance information, attending appointment, collect patient co-pays and other duties as assigned at the time of patient check-in for scheduled appointments. - Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies. - Schedule follow up appointments and referral as needed when patients check out. - Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance companies. - Answer incoming phone calls and direct appropriately to team members. - Conveys professional image by adhering to the established dress code. Essential Duties and Responsibilities: - Responsible for the registr...