Community Manager
Associated Asset Management (AAM) · Indianapolis, Indiana, US
In this role, you will be primarily responsible for managing a portfolio of Homeowner Association communities and providing exceptional customer service.
Job description
In this role, you will be primarily responsible for managing a portfolio of Homeowner Association communities and providing exceptional customer service. This includes utilizing your comprehensive knowledge of Covenants, Conditions, and Restrictions (CC&R’s) and management contracts to ensure effective community management. Position Responsibilities: - Read, review and have a strong understanding and knowledge of Association governing documents, including but not limited to CC&R's, Bylaws, Rules and Regulations, Indian and federal statutes; Partners with AAM’s Management Team to ensure compliance. - Interact with homeowners, vendors and service providers on a frequent basis to promote and maintain high quality customer service in both the Association and AAM. - Research, create and disseminate communications to owners via newsletters, emails and the web regarding Association activities and policies. - Solicit, negotiate and execute contracts for Association vendors and service providers. - Prepare and submit bid specs and work orders to vendors/service providers, as needed. - Plan, budget, advertise, execute and attend Association events with Boards/Committees' approval. - Develop...