Housekeeping Controller (Seasonal-Full Time 2025-2026 Season)
Merlin Entertainments · Goshen, New York, US
What you'll bring to the team The Housekeeping Controller supports the daily operations of the Housekeeping Department by coordinating staff, supervising cle...
Job description
What you'll bring to the team The Housekeeping Controller supports the daily operations of the Housekeeping Department by coordinating staff, supervising cleanliness standards, managing inventory, and ensuring safe and efficient workflows. This role plays a key leadership function on assigned shifts and acts as a relief for the Housekeeping Manager when required, while operating in accordance with hotel standards, policies, and applicable union agreements. The Housekeeping Controller plans, organizes, coordinates, and supervises housekeeping operations to ensure high standards of cleanliness, maintenance, hygiene, and safety across all assigned areas. The role requires strong knowledge of quality standards, service expectations, SOPs, and group guidelines, and supports smooth departmental operations through effective communication and staff oversight. Qualifications & Experience: Key Responsibilities: - Report to the Senior Housekeeping Manager on departmental operations during assigned shifts. - Prepare and manage staff work schedules in accordance with operational needs and labor agreements. - Act as relief for the Housekeeping Manager in their absence. - Supervise all housekeepi...