Enterprise Communications Assistant

Job description

Job Description Must be available during weekdays including every other Saturday, Sunday and Holidays Performs communication-related activities. Performs various routine clerical duties. Job Responsibility: 1 Operates telephone console. 2. Performs various communications and/or emergency activities. - Answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number. - Places various outside calls for authorized Personnel according to policy. - Pages authorized personnel overhead, announces close of visiting hours, and other notifications, as required. - Answers general caller-questions, according to policy. - Calls the floors to exchange information regarding patient room changes, etc. - Answers the TTY (phone for the deaf) in a prompt manner. - Logs difficult/questionable calls and alerts appropriate management. 3. Performs routine clerical duties including, but not limited to: 4. Calls appropriate office when one of the alarms in the office sounds. 5. Disseminates patient contact information - Maintaining various records, files, and cards for adjustments to charges, admissions and other information. - Gives out telephon...