Customer Success Manager

Job description

At Qwilr, we've packaged up the perfect way to create documents: amazing, design-perfect pages, which anyone can create. They come with payment, e-sign, easy integration into your CRM, and all the other functionality you wish your old PDF documents had. We have made a beautiful product that solves customers' needs, and that in turn has made us a strong business, with a multi-million dollar ARR, consistent growth and low churn. To read the full job description and apply, please head to: https://team.qwilr.com/UvfqDPA3Tj8m Your Mission: As a Customer Success Manager, you'll make sure our customers are getting maximum value from Qwilr. You’ll manage a dedicated portfolio of accounts and deliver superior service across the customer lifecycle to ensure customer satisfaction, drive product engagement and usage, and prevent churn. From effective onboarding, ongoing enablement and securing renewals, you’ll ensure both new and existing customers have the best possible experience with our platform. You will be directly responsible for ensuring your customers are successful in achieving their desired outcomes, understand how Qwilr can transform their workflows, and continue to use Qwilr’s pro...