Service Desk Technician - Paternity Leave

Job description

About Convatec Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com Role Summary: As a Service Desk Technician at Convatec , you will play a crucial role in providing technical support to our global user community . With a target first call resolution of 85%, y ou will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, ensuring the smooth operation of our IT systems , and empowering our users to maximize their productivity. This role will require...