Patient Service Representative

Job description

As a Patient Service Representative at Kelly Hawkins Physical Therapy , you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Pay $15-18/hr based on experience & skill set Schedule: Part time (20 hours per week) Location: 270 E Horizon Dr Ste 100 & 101 Henderson, NV 89015 Essential Job Functions: Patient Interaction: - Greet and welcome patients with professionalism and warmth. - Schedule appointments and manage patient inquiries both in person and over the phone. - Collect and verify patient information, insurance details, and necessary documentation accurately. - Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile. Administrative Support: - Maintain patient records and ensure all documentation is complete and accurate. - Assist in keeping front office area neat, tidy and organized - Coordinate with clinical staff to ensure a seamless patient experience. - Assist front office with front office tasks when down time occurring...