Parts Operations Manager

Job description

Building Texas… Powering the World. Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025! •️ Now Hiring: Parts Operations Manager (Operations Leadership | Customer Service Excellence | Internal Process Management) Are you a detail-oriented leader who thrives on organization, efficiency, and teamwork? Mustang Cat is hiring a Parts Operations Manager to oversee internal operations and ensure exceptional customer service across all parts-related functions. This key role coordinates multiple teams—Backorder Processors, Will Call, Cashiers, Returns, Reception, and Shipping—to maintain operational excellence and alignment with Caterpillar standards and metrics. If you’re ready to take the lead in optimizing performance, improving processes, and driving customer satisfaction, this is the opportunity for you. We’re more than just parts—we’re the people behind the solutions. At Mustang Cat, you’ll find: As the Parts Operations Manager, you’ll manage daily internal operations...