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Vice President, Product Manager — Alternative Lending - Business Readiness & Controls

JPMorgan Chase & Co. · New York City, New York, US

The Alternative Lending Product team builds creative new lending products to empower customers to make purchases on their terms. We are at the forefront of t...

Job description

The Alternative Lending Product team builds creative new lending products to empower customers to make purchases on their terms. We are at the forefront of the payments modernization journey, building scalable, resilient, and innovative products which support the growing Connected Commerce portfolio. As a Vice President Product Manager in the Alternative Lending General Management team, you will lead the Business Readiness, Controls, and Voice of the Customer workstreams which support our complete product portfolio across multiple customer touchpoints. This primary focus of this role is to support self-service, agent assisted, and Branch operational readiness in preparation for a 0-1 product launch in 2027. You will work closely with strategy and delivery partners across in these spaces, as well as Legal, Risk, Controls, Compliance, Fraud, Collections, and Alt Lending’s Product Operations team. You will require strong leadership skills, stakeholder management, and the ability to effectively communicate to both human and machine audiences. Job Responsibilities: - Manage all Operational Readiness activities in preparation for our launch of a new flexible term lending product - Create...