Administrator, Order Support

Job description

Administrator, Order Support Position Profile The Order Administrator plays a critical role in supporting the Sales organization by generating accurate, profitable, and high-quality orders. This role manages the full lifecycle of equipment and service orders—from booking through billing and funding—while serving as the central point of contact across multiple internal and external stakeholders. Acting as a liaison between Sales Teams, Billing, Supply Chain, Central Planning/Purchasing, Enterprise Services, RFS, and third-party leasing vendors, the Order Administrator ensures timely order progression, accurate invoicing, and funding compliance. This position serves as a Subject Matter Expert (SME) for order status, technical assistance, delivery coordination, and customer issue resolution while delivering exceptional customer service. Job Duties and Responsibilities: - Receive sales orders from Sales Representatives either as raw data requiring consolidation or as work-in-process orders within the sales order application. - Evaluate order factors impacting revenue and cost, including pricing, lease rates, vendor credits, promotions, and sales compensation. - Verify accuracy of produ...